Recall connects to multiple voice AI providers (like Calldash, Retell, and others) and uses their APIs to run outbound campaigns in parallel, ensuring available concurrency is never wasted by continuously dialing as slots free up. It includes local-touch dialing to match area codes, smart routing and optimal timing to improve pickup rates, intelligent retry logic, and dynamic variables to personalize calls from spreadsheet fields. Users can create campaigns by selecting an agent, configuring caller ID/local-touch, uploading contacts, and scheduling runs, with built-in do-not-call list management that automatically updates based on call outcomes. After a campaign, Recall provides detailed analytics including hit rates, call durations, sentiment, disconnection reasons, recordings, summaries, transcripts, and export to Excel for further analysis.