EverAI Simulator uses AI to imitate real customer conversations and train agents through realistic practice before they take live calls. It adapts responses in real time based on skill level, with difficulty modes from Beginner to Expert—including high-pressure scenarios. Built as a full enterprise system with role-based access for Admins, Managers, Trainees, and Simulation Creators, plus analytics and activity logs. Each session is automatically evaluated (keywords, contextual accuracy, confidence, focus, energy) with AI-driven feedback on strengths and improvements.